IGT in Australia and New Zealand offers much more than just well-designed gaming machines.
Machine servicing
...in New Zealand
Please contact your IGT NZ Dealer for machine servicing - contact details.
...in NSW
Our Service team provides personalised service for the repair and maintenance of any gaming machine, in NSW.
Personalised service
Our team is split between a number of regions - from Tweed Heads in the north, to the south coast of NSW, the New England region, ACT & surrounds, and the Albury Riverina. Each IGT technician is responsible for specific clubs or hotels in his region. This familiarises venues with their technician and ensures our team develop a good understanding of their venues' service requirements.
The team specialises in servicing the needs of either clubs or hotels. Even though both venue types use gaming products, each group has very different servicing needs.
Spare parts
Each technician is equipped with an extensive range of parts, to cater for all brands of gaming machines. Teams are also supported by service stores, located in major centres. Venues enjoy quicker service turnaround, as there's no need to wait for spare parts to come from interstate or overseas. The stores hold a wide range of spare parts, for all manufacturers' machines.
Technical support
IGT's Service team is highly trained and qualified. Each technician attends regular training seminars for new products and servicing techniques and all are licensed with the appropriate regulator to service all EGMs and associated equipment.
Find a Technician Near YouCall 1800 161 257 to arrange a service call or view the map for the technician nearest you. Need Spare Parts?Call (02) 9812 1038 for spare parts requirements, or email AusServicePartsOrders@IGT.com Technical SupportCall (02) 9812 2300 and ask for technical support, or email AUSTechSupport@IGT.com |
Global Sustainability
IGT is committed to operating its business with the goal of creating value for all our stakeholders. Our sustainability strategy focuses on social, environmental and economic responsibility.
© IGT. All rights reserved. The trademarks and/or service marks used herein are either trademarks or registered trademarks of IGT, its affiliates or its licensors in the U.S. and/or other countries. Game type availability is subject to jurisdictional approval. All information detailed herein is subject to change without notice. This information is provided for the use of licensed customers only.